Skip to Content

Premier

Service

At Premier Trade Frames we are totally committed to marketing a superior product range, which not only reflects our customers' needs, but also provides an unrivalled reputation for prompt service and excellent technical support.

When dealing with Premier, you can be confident that every effort will be made by our experienced staff to look after you and your customers to ensure that all requirements and delivery dates are met.

Efficient Production

The company has one of the most efficient production plants in the UK that has been further enhanced by a fully computerised infrastructure which monitors everything from sales to quality, from stock to wastage.

Guarantees

To mark our confidence in the products we supply, we are pleased to extend to you the following guarantees on your new windows, doors or conservatory.

This window and door system is guaranteed against all defects in materials or manufacture, applied exclusively to our system.

  • 10 Year Guarantee on White and Woodgrain Duraflex Profiles
  • 10 Year Guarantee on all window system hardware, Door & French door locking hardware from our suppliers which in turn is passed on to our customers.
  • 10 Year Guarantee on glass and polycarbonate from our suppliers, which in turn is passed on to our customers.
  • 12 Months Guarantee on Tilt and Slide and in-line patio gearing.
  • 12 Months Guarantee on all other parts not specifically stated above.
  • 25 Year Guarantee on Ultraframe/ Global conservatory roofs, which is passed on to our customers.

Please note in the event of a hardware failure after a period of two years, the part(s) will be provided on a supply only basis

Your attention is drawn to our Product Care and User Guide. Failure to follow the steps outlined in the general maintenance section may render the above guarantees invalid. Routine cleaning and normal cosmetic and mechanical wear are not covered under the terms of our guarantees.

These guarantees do not affect your statutory rights as a consumer in the United Kingdom.

 

For further information on Premier Trade Frames call (029) 2088 1200

©2017 Premier Trade Frames  |  Site by The Lines Group Ltd, Cheltenham